Vermile, Corp. (the “Owner”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.
For purposes of this Agreement, “Site” refers to the Owner's website, which can be accessed at vermile.com. “Service” refers to the Owner's services accessed via the Site, in which users can access the collection of all functionalities, features, and ancillary services made available by Vermile, Corp. through its website, vermile.com (the “Site”). The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of our Site or our Service.
By accessing our Site or our Service, you accept our Privacy Policy and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.
Types of Data collected
Among the types of Personal Data that Vermile collects, by itself or through third parties, there are: Data communicated while using the service; geographic position; Tracker; Usage Data; first name; last name; phone number; email address.
More details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using Vermile.
Unless specified otherwise, all Data requested by Vermile is mandatory and failure to provide this Data may make it impossible for Vermile to provide its services. In cases where Vermile specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies - or of other tracking tools — by Vermile or by the owners of third-party services used by Vermile serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document.
Users are responsible for any third-party Personal Data obtained, published or shared through Vermile.
Information From Cookies And Similar Technologies
We and our third-party partners collect personal information using cookies, pixel tags, or similar technologies (“Cookies”). Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session Cookies and persistent Cookies. A session Cookie disappears after you close your browser. A persistent Cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services.
The information collected via Cookies may include personal information, such as unique identifiers, system information, your IP address, web browser, device type, and the web pages that you visit just before or just after you use the Services, as well as information about your interactions with the Services, such as the date and time of your visit, and where you have clicked.
| Type | Description | Duration | Examples | Status |
|---|---|---|---|---|
| Strictly Necessary Cookies | Some Cookies are strictly necessary to make our Services available to you, for example, to provide login functionality. We cannot provide you with the Services without this type of Cookie. | Up to 6 months | Cloudflare | Always on |
| Analytics Cookies | We use Cookies for website and app analytics purposes in order to operate, maintain, and improve our Services. We may use our own analytics Cookies or use third-party analytics providers to collect and process certain analytics data on our behalf. In particular, we use Google Analytics to collect and process certain analytics data on our behalf. Google Analytics helps us understand how you engage with our Services. You can learn about Google's practices by going to https://www.google.com/policies/privacy/partners. | Up to 14 months | Google Analytics | Off by default |
| Advertising Cookies | We and our third-party partners use Cookies to help us and our advertisers show you relevant advertising, as well as to present ads to you on sites that are not owned or operated by us to promote our services, articles or events. The cookies are used to make advertising messages more relevant to you and your interests. They also perform functions like preventing the same ad from continuously re-appearing. | Up to 12 months | Off by default |
Mode and place of processing the Data
Methods of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of Vermile (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
Place
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Retention time
Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users' consent.
The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Handling payments, Analytics, Contacting the User, Managing contacts and sending messages, Handling productivity related activity, Hosting and backend infrastructure, Heat mapping and session recording.
Personal Data processed for the following purposes and using the following services:
Analytics
- Google Analytics (Universal Analytics) and Amplitude Analytics
Personal Data: Tracker; Usage Data
Contacting the User
- Contact form
Personal Data: email address; full name; phone number - Hubspot
Handling payments
- Stripe
Personal Data: various types of Data as specified in the privacy policy of the service
Heat mapping and session recording
- Clarity Heat Maps & Recordings
Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service
Handling productivity related activity
- Google Workspace
Personal Data: Data communicated while using the service
Hosting and backend infrastructure
- Microsoft Azure
Personal Data: various types of Data as specified in the privacy policy of the service - OpenAI API
Personal Data: Usage Data; User Input
Managing contacts and sending messages
- Twilio
Personal Data: email address
Further information about the processing of Personal Data
How we use Google APIs and data
Vermile's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Google APIs are leveraged to allow users to:
- Create and log in to Vermile accounts using OAuth
Data Retention
We keep customer data only for as long as an account is active or for a limited time as needed for the purpose for which it was collected. We will also retain information as required by law, to resolve disputes, and enforce our agreements. We will either delete or anonymize your information after a reasonable amount of time, or securely store and isolate it from further use until deletion is possible, if deletion is not feasible. When we no longer have a legitimate business reason to process your data, we will securely delete, anonymize, or store it securely and isolate it from further processing until it can be deleted. We will delete this information sooner if requested.
Your rights regarding the use of your personal information
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a User, the User can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the Settings section of the Site, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.
EU General Data Protection Regulation (“GDPR”)
If you are located in the EU or Switzerland, per the GDPR you have the following rights in respect of your personal data that we hold:
- Right of access. The right to obtain access to your personal data.
- Right to rectification. The right to obtain rectification of your personal data without undue delay where that personal data is inaccurate or incomplete.
- Right to erasure. The right to obtain the erasure of your personal data without undue delay in certain circumstances, such as where the personal data is no longer necessary in relation to the purposes for which it was collected or processed.
- Right to restriction. The right to obtain the restriction of the processing undertaken by us on your personal data in certain circumstances, such as where the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of that personal data.
- Right to portability. The right to portability allows you to move, copy or transfer personal data easily from one organization to another.
- Right to object. You have a right to object to processing based on legitimate interests and direct marketing.
Your rights outside of California, European Union and Switzerland
While you do not have the same extensive rights of data access and deletion you may still make a privacy request and we will do our best to comply with your request, provided it is no more egregious than the rights given in the GDPR or CCPA.
International Visitors
Our Services are hosted in the United States. If you choose to use the Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services.
Age of Consent
By using the Service, you represent that you are at least 18 years of age.
The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at support@vermile.com.
Links to other websites
As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.
Changes to Privacy Policy
The Owner reserves the right to change this policy at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.
Contact information
Owner and Data Controller
Unless otherwise indicated, Vermile is the entity responsible for processing your personal information as described in this Policy. If you have questions or comments about this notice, you may email us at privacy@vermile.com.